Learning from Covid-19 to improve services so the next person gets the help they need
Phil works with Expert Citizens, he is a part of multiple peer research teams and is an insight evaluator. Expert Citizens is a community interest company led by an independent group of people who have all experienced multiple needs – combinations of mental ill health, homelessness, addiction and offending behaviour. They give their ideas to services like the local authority, police and homelessness services of Stoke-on-Trent, and nationally, to help guide and shape them to improve the care of multiple needs citizens. In this guest blog Phil shares how Covid19 has impacted him and his hopes for how it could impact services for the better beyond the pandemic.



